1.6. Support

MobilityDB community support is available through the MobilityDB github page, documentation, tutorials, mailing lists and others.

1.6.1. Reporting Problems

Bugs are reported and managed in an issue tracker. Please follow these steps:

  1. Search the tickets to see if your problem has already been reported. If so, add any extra context you might have found, or at least indicate that you too are having the problem. This will help us prioritize common issues.

  2. If your problem is unreported, create a new issue for it.

  3. In your report include explicit instructions to replicate your issue. The best tickets include the exact SQL necessary to replicate a problem. Please also, note the operating system and versions of MobilityDB, PostGIS, and PostgreSQL.

  4. It is recommended to use the following wrapper on the problem to pin point the step that is causing the problem.

    SET client_min_messages TO debug;
    <your code>
    SET client_min_messages TO notice;
    

1.6.2. Mailing Lists

There are two mailing lists for MobilityDB hosted on OSGeo mailing list server:

For general questions and topics about how to use MobilityDB, please write to the user mailing list.